Logging into Online Banking will be more secure than ever starting March 22, 2023.
On March 22, 2023, we are launching a security update to your Online Banking log in experience. This additional layer of protection confirms not only your credentials, but also the device you are using during log in. If the system detects a new device or suspicious activity, you may be asked to verify your identity with a one-time passcode sent to your phone. Your enrollment in this new security process is required.
Simple Set Up:
For future identity verifications, all we need is a correct phone number. Starting March 22, 2023, when you log into Online Banking, you will be asked to set up your verification phone number and choose your preferred delivery method – text message or phone call.
You will then receive a text message or phone call containing a passcode. Enter this passcode during log in to complete your phone number verification. Once entered, you will be logged into Online Banking.
How this feature will work in the future:
This new security feature will replace the Security Challenge Questions and will only be activated if it detects a login attempt that falls outside of how you typically login.
When this happens, you will be prompted to enter a passcode during log in. The passcode will be sent to the phone number you set up previously using your preferred delivery method. Simply enter the passcode to complete your log in.